We have strict quality control systems which sees our team cup and score every roast everyday. All coffee must meet these high standards or it will not be dispatched. Because of this, we do not except returns on coffee. However, we really want you to be happy with your purchase so if you experience any issues with your coffee or if there are errors in your order, please contact us at firstname.lastname@example.org.
MERCHANDISE & EQUIPMENT RETURNS AND REFUNDS
- We will not cover the return shipping charges.
- Original shipping charges are non-refundable.
- All refunds for online purchases are processed through the online store to the bank account of the purchases.
- Purchases can be exchanged at Proud Mary Cafe, 2012 NE Alberta Street, Portland, OR 97211.