We have strict quality control systems which sees our team cup and score every roast everyday. All coffee must meet these high standards or it will not be dispatched. Because of this, we do not accept returns on coffee. However, we really want you to be happy with your purchase so if you experience any issues with your coffee or if there are errors in your order, please contact us at firstname.lastname@example.org
- Estimated Transit time are provided by the freight carrier (USPS, FedEx, etc.), and are not guarantees. Periods of high volume often cause delays, that are out of our hands. Proud Mary Coffee can accept no responsibility for transit delays.
MERCHANDISE & EQUIPMENT RETURNS AND REFUNDS
- We will not cover the return shipping charges.
- Original shipping charges are non-refundable.
- All refunds for online purchases are processed through the online store to the bank account of the purchases.
- Purchases can be exchanged at Proud Mary Cafe, 2012 NE Alberta Street, Portland, OR 97211.